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▶️ First Time Lock Activation

Updated over a month ago

How to Activate Your Smart Lock

To activate your Philips smart door lock, follow these simple steps:

  1. Unlock and open the door

  2. Touch the screen to wake it up

  3. Press the star key [ * ]

  4. Enter the activation code found on a white sticker on the box the lock came with

  5. Press the hash key [ # ]

  6. Wait for the lock to say: "Activation succeeded"

Activation Code Location

  1. Check the Box: Look for a white sticker on the box your lock came with. The activation code is a 6-digit number on a white sticker.
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  2. If you no longer have the box, you can acquire your activation code using the serial number.

    1. To acquire the serial number:

      1. Check the warranty card

      2. 400-method: on your smart lock, wake up the screen, then press 400, then star key [*]. The smart lock will say the lengthy serial number quickly.
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        Tip: It helps if you record a video or audio while this is happening so you can slow it down and take note of the serial number.
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    2. Once you have the serial number, access this link.

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