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🫆 Philips DDL603E – Smart Lever Door Lock (6000 Series)

This article provides in-depth information about the Philips DDL603E – Smart Lever Door Lock

Updated over a week ago

🛍️ Store link: Philips DDL603E

📘 Please refer to the full lock's User Manual 🔗

✅ The manual includes answers to common questions and step-by-step help for setup and troubleshooting.

1) Important Safety & Compliance Information

Security

  • Read and understand all instructions before use. Damage caused by not following the instructions is not covered by warranty.

  • Use only manufacturer-specified accessories and components.

  • Use only alkaline batteries of the same type/spec as supplied with the product.

  • Do not disassemble the lock; doing so may trigger alarms or cause damage.

  • Do not scrape the fingerprint sensor with sharp objects.

  • Do not expose the lock to water leaks, splashes, or corrosive substances.

  • Do not hang objects on the handle.

  • Clean the product with a soft cloth.

  • Do not remove the batteries during setup or operation.

  • Have a professional technician install the lock according to the provided guidelines. Do not disassemble the lock yourself. Keep sealed stickers intact and do not disclose password information.

  • Change the default master PIN code immediately after installation and keep the mechanical key in a safe place.

  • Replace all batteries immediately when the low-battery alert appears. Match polarity (+/–) correctly when installing batteries.

Caution

  • Do not place batteries near fire. Explosion hazard.

  • Use only safe, compliant emergency power sources.

  • Do not short battery terminals with metal objects.

  • Component replacement must be performed by Philips, a Philips authorized service center, or qualified technicians.

  • Do not use third-party parts not recommended by Philips, as this may void the warranty.

Disposal of Used Products & Batteries

  • Locks can be reclaimed at Philips authorized service centers (compensation subject to conditions).

  • Follow local e-waste and battery disposal regulations. Do not dispose with household waste.

  • Proper disposal helps prevent environmental and health risks.

2) What’s in the Box (Packaging List)

Contents for reference only. Actual package contents may vary.

  1. Front escutcheon with silicone pad

  2. Rear escutcheon with silicone pad

  3. Drilling template

  4. Mortise

  5. Mounting plate

  6. User manual

  7. Warranty card

  8. Quality certificate

  9. Mechanical key

  10. Installation kit

  11. Cleaning pad

  12. Strike

  13. Key tag

Exploded View Parts (for reference during install):

  1. Rear cover, 2) Anchor screws (x3), 3) Rear escutcheon, 4) Compressed springs (x2), 5) Mounting plate, 6) Square shafts (x2), 7) Mortise, 8) Threaded pipes (x3), 9) Front escutcheon, 10) Mortise anchor screws (x4), 11) Lock cylinder anchor screw (x1), 12) Lock cylinder (x1)

3) Installation

Before You Begin

  • Door swing direction: The lock supports left-inward, right-inward, left-outward, and right-outward doors. Confirm your door’s swing and handing before proceeding.

  • Door thickness & bars: The default kit supports 38–60 mm door thickness. If your door is outside this range, contact support for the correct kit. The connecting bar must be cut to optimal length for your door thickness.

A. Set Handle Orientation (Front & Rear)

Change front handle direction:

  1. Unscrew the two screws on the direction reversing stand and remove the stand and cover.

  2. Rotate the handle 180° to the correct orientation.

  3. Ensure the cable position matches the reference; reinstall the direction reversing stand and tighten the screws.

Change rear handle direction (if needed):

  1. Unscrew the two screws and remove the direction reversing stand.

  2. Rotate the handle 180° to the correct orientation.

  3. Reinstall the stand and tighten the screws.

B. Set Latch Bolt Direction

  1. Push the inverting tailpiece to the top.

  2. Press the latch bolt down to the mortise surface, rotate it 180°, and pull it out.

  3. Push the tailpiece to the bottom.

  4. Install the directional screw based on the door swing direction.

    • The directional screw must be installed on the interior side equipped with the rear escutcheon.

    • If the latch’s slant faces outside, it’s an inward-opening door; if it faces inside, it’s outward-opening.

C. Install Mortise & Cylinder

  1. Mark and drill holes using the drilling template.

  2. Insert the mortise and fasten with anchor screws.

  3. Route the mortise cable through the designated hole.

  4. Insert the gourd lock cylinder and fasten with its screw.

D. Install Front Escutcheon

  1. Install threaded pipes.

  2. Place a compressed spring and square shaft into the lever hole (as applicable).

  3. Pull the front escutcheon connector through the door hole.

  4. Align the square shaft and threaded pipes with the front escutcheon.

Important: Ensure the anti-dismantling component sits flush against the door. A gap will trigger an alert when powered.

E. Install Mounting Plate & Bar

  1. Install the mounting plate in the orientation shown in the manual and fasten with screws.

  2. Cut the bar to proper length for your door thickness and insert it into the mortise.

F. Install Rear Escutcheon & Connect

  1. Place the compressed spring and square shaft into the rear escutcheon.

  2. Align the square shaft and the cut bar with the mortise.

  3. Connect the front/mortise connector to the rear escutcheon’s connector port.

  4. Tuck any extra cable inside the door hole and fasten the rear escutcheon with screws.

G. Power Up & Test

  1. Install four AA batteries and attach the rear cover.

  2. Test lock/unlock functions. Re-check steps if required.

Attention: Ensure the rear cover is firmly fastened to prevent it from falling when the door closes.

4) Get to Know Your EasyKey (Parts & Ports)

Front Escutcheon

  1. Door/lock status indicator

  2. Keypad (digit input area)

  3. Key tag reader

  4. Mute button

  5. Fingerprint sensor

  6. Handle

  7. Keyhole (mechanical key)

  8. USB interface (emergency power)

Rear Escutcheon

  1. Battery cover

  2. Handle

  3. Safe handle switch

  4. Extended module interface

  5. Burning port

  6. Reset button (restore to defaults)

  7. Rotary knob (interior lockout)

5) Setup & Administration

Modes

  • General mode: Unlock with any registered method (PIN, fingerprint, key tag).

  • Dual verification mode: Unlock requires a combination of two different methods among PIN, key tag, and fingerprint.

Keypad & Codes

  • Default master PIN code: 12345678

  • Enter master mode:

    1. Press [#].

    2. Enter the master PIN code.

    3. Press [#] to confirm.

  • Exit master mode:

    1. Press [*] repeatedly until the system exits master mode.

  • PIN length: 6–12 digits.

  • User codes:

    • PIN user codes are indexed 00–19 (for deletion by index).

    • Fingerprint and key tag user codes are indexed 00–99 (for deletion by index).

  • Tip: You may record user code assignments (00–99) for reference.

A) Change Master PIN Code

  1. Press [#], enter the current master PIN code, and press [#].

  2. Press [1] to modify the master PIN code.

  3. Enter the new master PIN code and press [#].

  4. Re-enter the new master PIN code and press [#].

  5. Wait for “Succeeded,” then press [*] until you exit master mode.

B) Add Users (User Settings)

Add a user PIN code:

  1. Press [#], enter master PIN code, press [#].

  2. Press [2] (user settings).

  3. Press [1] (register user PIN).

  4. Enter a 6–12 digit user PIN, press [#].

  5. Re-enter the user PIN, press [#].

  6. Wait for “Succeeded,” then press [*] until you exit.

Add a one-time user PIN code:

  1. Press [#], enter master PIN code, press [#].

  2. Press [2] (user settings).

  3. Press [2] (one-time PIN).

  4. Enter a 6–12 digit one-time PIN, press [#].

  5. Re-enter the one-time PIN, press [#].

  6. Wait for “Succeeded,” then press [*] until you exit.

Add a fingerprint:

  1. Press [#], enter master PIN code, press [#].

  2. Press [2] (user settings).

  3. Press [3] (fingerprint registration).

  4. Place a finger on the sensor.

  5. When prompted, lift and place the finger again as instructed.

  6. After “Succeeded,” press [*] until you exit.

Add a key tag:

  1. Press [#], enter master PIN code, press [#].

  2. Press [2] (user settings).

  3. Press [4] (key tag registration).

  4. Hold the key tag against the reader until you hear a “Dong.”

  5. After “Succeeded,” press [*] until you exit.

C) Delete User Information

Delete a single user PIN code:

  1. Press [#], enter master PIN code, press [#].

  2. Press [3] (user deletion).

  3. Press [1] (PIN deletion).

  4. Press [1] (single PIN).

  5. Enter the two-digit user code 00–19, press [#].

  6. After “Succeeded,” press [*] until you exit.

Delete all user PIN codes:

  1. Press [#], enter master PIN code, press [#].

  2. Press [3] (user deletion).

  3. Press [1] (PIN deletion).

  4. Press [2] (delete all).

  5. After “Succeeded,” press [*] to exit.

Delete a one-time PIN code:

  1. Press [#], enter master PIN code, press [#].

  2. Press [3] (user deletion).

  3. Press [2] (one-time PIN deletion).

  4. After “Succeeded,” press [*] to exit.

Delete a single fingerprint:

  1. Press [#], enter master PIN code, press [#].

  2. Press [3] (user deletion).

  3. Press [3] (fingerprint deletion).

  4. Press [1] (single fingerprint).

  5. Enter the two-digit user code 00–99, press [#].

  6. After “Succeeded,” press [*] to exit.

Delete all fingerprints:

  1. Press [#], enter master PIN code, press [#].

  2. Press [3] (user deletion).

  3. Press [3] (fingerprint deletion).

  4. Press [2] (delete all).

  5. After “Succeeded,” press [*] to exit.

Delete a single key tag:

  1. Press [#], enter master PIN code, press [#].

  2. Press [3] (user deletion).

  3. Press [4] (key tag deletion).

  4. Press [1] (single key tag).

  5. Either enter user code 00–99 and press [#], or present the key tag to the reader.

  6. After “Succeeded,” press [*] to exit.

Delete all key tags:

  1. Press [#], enter master PIN code, press [#].

  2. Press [3] (user deletion).

  3. Press [4] (key tag deletion).

  4. Press [2] (delete all).

  5. After “Succeeded,” press [*] to exit.

D) System Initialization (Factory Reset)

  1. Remove the battery cover.

  2. Double-press the [RES] reset hole with a sharp object.

  3. Wait for “Restoring to default settings.” All user data will be erased.

E) System Settings

Language:

  1. Press [#], enter master PIN code, press [#].

  2. Press [4] (system settings).

  3. Press [1] (language).

  4. Press [1] = Chinese, [2] = English, [3] = Spanish, [4] = Russian, [5] = Arabic.

  5. After “Succeeded,” press [*] to exit.

    • Default language is English.

Volume:

  1. Press [#], enter master PIN code, press [#].

  2. Press [4] (system settings).

  3. Press [2] (volume).

  4. Press [1] = High, [2] = Low, [3] = Mute.

  5. After “Succeeded,” press [*] to exit.

    • Default volume is High.

Switch single ↔ dual verification mode:

  1. Press [#], enter master PIN code, press [#].

  2. Press [4] (system settings).

  3. Press [3] (verification mode).

  4. Press [1] = Single verification, [2] = Dual verification.

  5. After “Succeeded,” press [*] to exit.

F) Extended Functions (Optional; App Required)

Network:

  1. Press [#], enter master PIN code, press [#].

  2. Press [5] (extended functions).

  3. Press [1] to join network, or press [2] to exit network.

  4. Download and open the Philips EasyKey App before configuring.

G) System & Local Queries

System query (security code & software version):

  • Method 1 (menu):

    1. Press [#], enter master PIN code, press [#].

    2. Press [6] (system query).

    3. Press [1] to hear the product series/security code.

    4. Press [2] to hear the software version.

  • Method 2 (direct codes):

    1. Enter 400# to access system query directly.

Local query (direct code):

  1. Enter 114# to access local query directly.

6) Daily Use

Unlocking from the Outside

With key tag:

  1. Present a registered key tag to the reader.

  2. When you hear “Door opened,” press the handle down to open.

With PIN code:

  1. Touch the keypad to wake it.

  2. Enter a registered PIN code and press [#].

  3. When you hear “Door opened,” press the handle down to open.

With fingerprint:

  1. Place a registered finger on the sensor.

  2. When you hear “Door opened,” press the handle down to open.

Unlocking from the Inside

With handle:

  1. Ensure the safe handle function is disabled (switch shows green).

  2. Press the handle down to open.

Locking the Door

Lock from outside:

  1. Close the door.

  2. Lift the handle to project the latch/bolts and lock.

Lock from inside:

  1. Close the door.

  2. Lift the handle to project the latch/bolts and lock.

Interior Lockout (Deadlock)

  1. After locking, turn the rotary knob to the lock icon on either side to enable inside deadlock.

  2. Turn the knob to the unlock icon to release inside deadlock.

Mechanical Key (Emergency Use)

  1. Retrieve the mechanical key from the product box.

  2. Open the mechanical key cover and rotate it 90° upward.

  3. Insert the key horizontally.

  4. Turn the key clockwise or counter-clockwise approximately 1.5 full turns to unlock.

Recommendation: Use the mechanical key only for emergencies (dead batteries, forgotten PIN, system malfunction).

7) Other Functions

Safe Handle Function (Child/Pet Safety)

  • Purpose: Blocks inside handle operation so the door cannot be unlocked from inside.

  • Enable: Toggle the safe handle switch to red.

  • Disable: Toggle the switch to green.

One-Key Mute Mode

  • Mute: When awake, long-press the mute button for 2 seconds to enter one-time mute mode. The button glows white.

  • Unmute: When awake, long-press the mute button for 2 seconds to restore voice guidance. The button glows white.

8) Indicators & Lockout Behavior

Lock Status Indicator (Front Escutcheon)

  • Blue: System awake; ready for operation.

  • Green: Door unlocked/open.

  • Red: Door locked/closed.

Mute Mode Indicator

  • White: Mute toggled on/off state indicated by the button glow.

System Lockup (Failed Attempts Protection)

  • If any combination of fingerprint, PIN, or key tag is entered incorrectly 5 times within 5 minutes, the system locks for 3 minutes.

  • Indicator flashes at wake:

    • Flash three times = 3 minutes remaining.

    • Flash twice = 2 minutes remaining.

    • Flash once = 1 minute remaining.

Note: The keypad digits are displayed only when the outside escutcheon is awake or an identity verification is in progress.

9) Alerts, Power, and Batteries

Low Battery Alert

  • Trigger: System automatically checks voltage at wake; if low, alert triggers.

  • Alert: Voice prompt: “Low battery voltage, please replace all batteries.”

  • Off: Turns off automatically after replacement or as conditions clear.

  • Action: Replace all batteries promptly.

Anti-Dismantling Alert

  • Trigger: Front escutcheon is pried or there is a gap between the lock and door frame.

  • Alert: Repeated alerts.

  • Off: Automatically stops, or stops after user verification or normal lock/unlock from inside or outside.

Emergency Power

  1. If batteries are depleted and the door cannot be opened from outside, connect a 5V power bank to the micro-USB interface on the front escutcheon.

  2. After unlocking, replace the batteries immediately.

Replace Batteries

  • The lock is powered by four AA batteries but can hold up to eight AA batteries to extend life.

  • To replace:

    1. Release the lower buckles of the rear escutcheon and slide it upward to remove.

    2. Replace all AA batteries, observing polarity.

    3. Reinstall the rear cover securely.

10) Quick Reference — Common Tasks

How to register a fingerprint:

  1. Press [#], enter master PIN code, press [#].

  2. Press [2] (user settings).

  3. Press [3] (fingerprint registration).

  4. Place finger on sensor; follow prompts to lift/place as instructed.

  5. After “Succeeded,” press [*] until you exit.

How to add a user PIN code (6–12 digits):

  1. Press [#], enter master PIN code, press [#].

  2. Press [2] (user settings).

  3. Press [1] (register user PIN).

  4. Enter PIN, press [#]; re-enter PIN, press [#].

  5. After “Succeeded,” press [*] to exit.

How to switch to dual verification:

  1. Press [#], enter master PIN code, press [#].

  2. Press [4] (system settings).

  3. Press [3] (verification mode).

  4. Press [2] (dual verification).

  5. After “Succeeded,” press [*] to exit.

How to restore factory settings:

  1. Remove battery cover.

  2. Double-press the [RES] reset hole with a sharp object.

  3. Wait for “Restoring to default settings.”

11) Installation Checklist (Technician Use)

  1. Door swing/handing confirmed.

  2. Latch bolt direction set; directional screw installed on interior side.

  3. Mortise secured; cable routed correctly.

  4. Front escutcheon aligned; anti-dismantling component flush with door.

  5. Mounting plate installed in correct orientation; bar cut to length and inserted.

  6. Rear escutcheon connected; cables tucked without pinch; screws tightened.

  7. Four AA batteries installed; rear cover secured.

  8. Handle lift to lock, handle press to unlock tested on both sides.

  9. Default master PIN changed.

  10. Mechanical key tested and stored safely with the owner.

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