Read and understand all instructions before using the product; damage caused by not following the instructions is not covered by the warranty.

Use only components and accessories supplied or specified by the manufacturer.

Use AA alkaline batteries only.

Do not forcibly disassemble the lock, as this may trigger an alarm or damage internal parts.

Do not scrape the fingerprint sensor with sharp or pointed objects to avoid permanent damage.

Do not remove the batteries while you are setting up or operating the lock.

Change the default Master PIN Code as soon as installation is complete.

Do not place batteries close to open flames or heat sources.

Do not use an emergency power supply that fails to meet safety requirements.

Do not connect the positive and negative battery poles with metal objects; this can cause a short circuit and possible explosion.

Replacement of any component should be carried out by Philips, a Philips authorized service center, or professional technicians.

Do not use non-Philips parts or accessories, other than compatible batteries.

Do not expose the lock to corrosive substances, water leakage, or splashing.

Locks can be returned through authorized Philips service centers. Any compensation is handled in line with local regulations.

Follow local rules and regulations when disposing of used products and batteries; do not mix them with normal household waste.

#2 Phillips screwdriver (as shown in the “Required Tools” section).

If the slotted hole lines up with the center of the door hole, no adjustment is needed.

If it does not line up, rotate and pull the latch to switch to the alternate backset position, then recheck alignment.

For chiseled door edges: place the latch in the edge bore with the faceplate against the chiseled area, then fasten using the latch screws.

For non-chiseled edges: use the drive-in collar, fit it to the latch, and insert the assembly into the door edge as illustrated.

Required for programming and changing settings.

Can unlock the deadbolt in normal and privacy mode.

The default Master PIN Code must be changed before programming other codes, and should be kept confidential.

When enabled, the lock will automatically re-lock after it is unlocked.

This feature is disabled by default.

The auto-lock delay can be set between 30 and 180 seconds.

After 10 incorrect PIN attempts, the keypad will shut down and cannot be used for 3 minutes.

Mutes keypad feedback sounds when using the lock.

System alerts (such as low battery) are still provided.

A security mode for times when you are away (for example, on vacation).

When enabled, the interior privacy button must be pressed for 3 seconds to activate privacy mode.

Away Mode prevents the lock from being opened from outside with user PIN codes; only the Master PIN Code or mechanical key can unlock the door when it is in this mode. (Detailed programming is provided in the Programming Instructions section.)

When battery power is low, an alert will sound and the indicator will flash.

Replace all batteries as soon as possible.

A single-use PIN code generated by Philips Home Access App.

Each code can be used only once.

Enter a valid PIN code (Master, User, or One-Time).

Or scan a registered fingerprint.

Or use the mechanical key in the keyhole.

Rotate the interior thumb turn to the unlocked position.

In manual mode: press and hold any button on the keypad for at least 2 seconds to extend the deadbolt and lock the door.

In auto-lock mode: the latch automatically extends after a valid unlock and the door is closed.

Turn the thumb turn to the locked position, or

Press the Privacy Button to place the lock in privacy mode (the device locks automatically in auto-lock mode).

Do not install the batteries until lock installation is complete.

Master PIN Code

User PIN Codes

User Fingerprints

Straight forward sequences (e.g., 1-2-3-4-5-6-7).

Straight backward sequences (e.g., 8-7-6-5-4-3-2-1).

Repeating number sequences (e.g., 2-2-2-2-2).

Codes that contain existing code sequences as shown in the examples in the manual.

Confirm that the backset on the latch is set to the correct length (see Installation Guide).

Make sure the latch is fully retracted when installing the deadbolt.

If problems persist, refer back to Installation Guide steps for correct fit.

Check that the lock is installed correctly and is aligned with the strike.

Confirm that the mounting screws are installed but not overtightened.

Ensure the lock is installed correctly.

Insert fresh batteries and confirm that the cable is not pinched or damaged.

After fixing any issues, perform a factory reset and repeat the lock-handling/setup process.

Verify that batteries are inserted in the correct orientation.

If the indicator flashes continuously, the batteries may be low; replace all AA alkaline batteries.

Check that the cable inside the door is firmly connected and not damaged.

Perform a factory reset according to the reset instructions, then reprogram all User PIN Codes.

Perform a factory reset.

After reset, use the default Master PIN Code (12345678) to set the lock again.

Ensure Auto Lock is enabled and a delay time is set in the programming menu.

Check that the door and frame are correctly aligned so the bolt can extend fully.

Confirm the lock is not in Away Mode or privacy mode (if applicable).

Check mechanical alignment of the latch and strike.

If the problem continues, contact Philips or an authorized service center.