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🫆 Philips DDL610-5HBS

This article provides in-depth information about the Philips EasyKey DDL610-5HBS smart lock

Updated over a month ago

🛍️ Store link: Philips DDL610-5HBS

📘 Please refer to the full lock's User Manual 🔗

✅ The manual includes answers to common questions and step-by-step help for setup and troubleshooting.

1) Safety, Caution, and Disposal

Safety

  • Read and fully understand all instructions before use. Damage caused by not following instructions is not covered by the warranty.

  • Use only manufacturer-specified accessories and the required batteries. Do not forcibly disassemble the product.

  • Do not scrape the fingerprint sensor with sharp objects.

  • Keep the product away from water splashes and corrosive substances. Clean with a soft cloth.

  • Have a professional technician install the lock. Keep seal stickers intact. Immediately change the default master PIN after installation, keep the mechanical key safe, and do not disclose PIN codes.

  • Replace all batteries promptly when a low-battery alert appears and match polarity correctly.

Caution

  • Keep batteries away from fire sources and do not use unsafe emergency power supplies. Avoid short-circuiting battery poles.

  • Component replacement must be performed by Philips, an authorized service center, or professional technicians. Do not use unauthorized accessories or parts; this may void the warranty.

Disposal of Used Products and Batteries

  • You can return locks to Philips-authorized service centers if they meet return conditions. Follow local e-waste and battery-recycling regulations; do not dispose of batteries with household waste. Proper disposal prevents environmental and health impacts.

2) Package Contents and Parts

Packing List (typical for 6000 series; refer to your box contents)

  • Outside escutcheon with silicone pad, inside escutcheon with silicone pad, drilling template, mortise, mounting plate, user manual, warranty card, certificate of conformity, installation kit, mechanical key, batteries, strike, and cleaning pad.

Product Tour — Outside Escutcheon

  1. Status indicator

  2. Doorbell

  3. Keypad

  4. Key tag recognition area

  5. Mute button

  6. Lever

  7. RES and power supply port (emergency power)

  8. Keyway hole

  9. Fingerprint sensor

Product Tour — Inside Escutcheon

  1. Battery cover

  2. Peephole guard switch

  3. Lever

  4. Programming port

  5. RES button

  6. Thumb turn

3) Before You Begin

  • Verify door swing direction and mortise orientation before assembly.

  • Select the correct installation kit for your door thickness.

  • Keep the latch bolt retracted while installing.

  • Confirm smooth lever movement, thumb-turn operation, and mechanical-key function after installation. (General 6000-series guidance.)

4) Getting Started and Master Mode

The DDL610 follows the EasyKey 6000-series operating logic (same keypad flow and menus).

Enter Master Mode

  1. Press the star key [*] twice.

  2. Enter the master PIN code.

  3. Press the hash key [#] to confirm.

System Modes

  • General mode: Any one enrolled method unlocks.

  • Dual-verification mode: Two methods are required (for example, fingerprint plus PIN).

5) User Management

Add a User (Auto-Detection of Method)

  1. Enter master mode.

  2. Press [1] to enter user settings.

  3. Press [1] to add a user.

  4. Present the method you want to enroll (PIN code, fingerprint, or key tag) and follow the voice prompts until success.

How to Add a PIN Code

  1. Enter master mode.

  2. Press [1] to enter user settings, then press [1].

  3. Enter a new PIN (6–12 digits) and press the hash key [#].

  4. Re-enter the same PIN and press the hash key [#] to confirm.

  5. After the success prompt, press the star key [*] repeatedly to exit.

How to Add or Replace a Master Fingerprint

  1. Enter master mode.

  2. Press [1] to enter user settings, then press [4] to add or change the master fingerprint.

  3. If no master fingerprint exists, enroll one; it becomes the master fingerprint. If a master fingerprint exists, enrolling a new one replaces it.

  4. After the success prompt, press the star key [*] to exit.

Change the Master PIN Code

  1. Enter master mode.

  2. Press [1] to enter user settings, then press [5] to modify the master PIN code.

  3. Enter a new master PIN, press the hash key [#]; re-enter it and press the hash key [#] again.

  4. After the success prompt, press the star key [*] to exit.

Delete Users (By Method or All)

  1. Enter master mode.

  2. Press [1] to enter user settings, then press [6] to delete user information.

  3. Choose the target: press [1] to delete a PIN code; press [2] to delete a fingerprint; press [3] to delete a key tag; press [5] to delete all users.

  4. Follow voice prompts until you hear “Succeeded,” then press the star key [*] until you exit.

6) System Settings

Language

  1. Enter master mode.

  2. Press [4] to go to System settings, then press [1] for Language.

  3. Choose your language per the voice options (English is the default).

  4. Press the star key [*] repeatedly to exit.

Volume / Mute

  1. Enter master mode.

  2. Press [4] for System settings, then press [2] for Volume.

  3. Select: press [1] for High, press [2] for Low, press [3] for Mute.

  4. Press the star key [*] repeatedly to exit.

Dual-Verification Mode (Enable/Disable)

  1. Enter master mode.

  2. Press [4] for System settings, then press [3] to open Dual-verification.

  3. Press [1] for Single verification or press [2] for Dual verification.

  4. Press the star key [*] repeatedly to exit.

Lock | Auto / Manual Modes

  1. Enter master mode.

  2. Press [4] for System settings, then press [4] for Locking mode.

  3. Press [1] to enable Auto mode or press [2] to enable Manual mode.

  4. After the success prompt, press the star key [*] to exit.

Notes for Auto mode timing on EasyKey models: if using a mortise without a door-state detection switch, the lock defaults to Manual, and you should set Auto mode from the menu; the latch-bolt rebound duration is adjustable (model defaults vary).

Network / App Pairing (EasyKey Plus)

  • Download the app: Search and install Philips EasyKey Plus.

  • Scan to add (QR on battery cover):

    1. Power on the lock and locate the QR code on the battery cover.

    2. Open the app and tap Add a device to open the scanner.

    3. Scan the QR code and follow on-screen prompts to finish binding.

  • Manual add:

    1. In the app, tap Add a device and select Manual add.

    2. Search for the model and proceed to the network binding page.

    3. Follow the app prompts to complete setup.

  • Join a network from the lock:

    1. Enter master mode.

    2. Press [4] to enter Network configuration.

    3. Press [1] to join a network; master mode exits automatically after configuration.

7) Daily Use

Unlock from Outside

With a PIN code

  1. Touch to wake the keypad.

  2. Enter an enrolled PIN.

  3. Press the hash key [#] to confirm.

  4. After the success prompt, press the lever to open.

With a fingerprint

  1. Place an enrolled finger on the fingerprint sensor.

  2. After the success prompt, press the lever to open.

With a key tag

  1. Place an enrolled key tag on the key tag recognition area.

  2. After the success prompt, press the lever to open.

Unlock from Inside

  • Thumb turn: Turn the thumb turn to the green mark to unlock.

  • Functional/Open button (if present): Press the functional button twice within one second to unlock.

Locking

  • Auto-lock: When the door is closed, the lock auto-locks based on your settings. If auto-lock does not trigger, lock manually.

  • Manual lock (outside): When the keypad is awake, long-press the star key [*] for 2 seconds to lock (on supported models), or press the outside lock button if equipped.

  • Manual lock (inside): Press Close (if present) or turn the thumb turn to lock.

Privacy / Lock-Out (Indoor)

  1. After locking the door, press and hold the functional button until the voice prompt states the door is locked from inside.

  2. In a lock-out, opening from indoors can trigger an alarm, and outside unlock is restricted to master credentials or a mechanical key, depending on configuration.

8) Mechanical Key (Emergency Unlock)

Use the mechanical key when batteries are drained or in case of malfunction. Store the key safely outside the home.

How to unlock with the mechanical key

  1. Remove or slide the keyway cover as designed for your variant.

  2. Insert the mechanical key and rotate to unlock.

  3. After entry, restore the cover and replace batteries if needed. (6000-series procedure.)

9) Indicators and Buttons

  • Status indicator: Blue for standby/ready, green after successful verification, red on failure or alert (typical 6000-series status scheme).

  • Doorbell: Press to chime indoors.

  • Mute button: Press and hold for 2 seconds while the system is awake to toggle mute; the lock announces the mode.

  • Peephole guard switch (inside): Slide to guard the peephole (model-specific feature).

10) Troubleshooting and Alerts

  • Low battery alert: A voice prompt advises replacement during unlocking when the voltage is low. Replace all batteries promptly.

  • System lockout: Multiple consecutive failed attempts trigger a timed lockout (typical EasyKey behavior). Wait for the countdown to finish or unlock with a master method.

  • Tamper/lock-out alerts: When lock-out is active or tamper is detected, a repeated alert sounds until a valid verification or an indoor unlock is performed.

11) Power, Batteries, and Factory Reset

Emergency External Power

  1. Connect a 5 V power bank to the RES and power supply port on the outside escutcheon.

  2. Unlock the door and immediately replace the batteries.

  3. External power also restarts the system if it is unresponsive.

Battery Replacement

  1. Slide or remove the battery cover on the inside escutcheon.

  2. Replace with the specified batteries (observe polarity).

  3. Refit the cover and test lock/unlock. (6000-series standard procedure.)

Factory Reset (Restore to Defaults)

  1. Remove the battery cover to access the RES button or pinhole.

  2. Double-press RES with a pointed object.

  3. When you hear “Restoring to default settings,” all user data is erased.

12) Quick How-Tos (Copy/Paste-Ready)

How to add a fingerprint:

  1. Press the star key [*] twice.

  2. Enter your master PIN code and press the hash key [#].

  3. Press [1], then press [1] to add a user.

  4. Follow the prompts and place your finger to enroll.

How to add a PIN code:

  1. Press the star key [*] twice.

  2. Enter your master PIN code and press the hash key [#].

  3. Press [1], then press [1] to add a user.

  4. Enter a new PIN and press the hash key [#].

  5. Re-enter the same PIN and press the hash key [#].

How to add a key tag:

  1. Press the star key [*] twice.

  2. Enter your master PIN code and press the hash key [#].

  3. Press [1], then press [1] to add a user.

  4. Place the new key tag on the recognition area until you hear “Succeeded.”

  5. Press the star key [*] to exit.

How to change the master PIN code:

  1. Press the star key [*] twice.

  2. Enter your master PIN code and press the hash key [#].

  3. Press [1] to enter user settings.

  4. Press [5] to modify the master PIN code.

  5. Enter and confirm the new master PIN.

How to enable dual-verification mode:

  1. Press the star key [*] twice.

  2. Enter your master PIN code and press the hash key [#].

  3. Press [4] to enter System settings.

  4. Press [3], then press [2] for dual verification.

How to switch Lock | Auto/Manual modes:

  1. Press the star key [*] twice.

  2. Enter your master PIN code and press the hash key [#].

  3. Press [4] to enter System settings.

  4. Press [4], then press [1] for Auto mode or press [2] for Manual mode.

How to apply emergency external power:

  1. Connect a 5 V power bank to the outside power port.

  2. Unlock the door.

  3. Replace the batteries immediately.

How to factory reset the lock:

  1. Remove the battery cover.

  2. Double-press the RES pinhole with a pointed object.

  3. Wait for “Restoring to default settings”; all data is cleared.

13) Notes Specific to DDL610-5HBS

  • Peephole guard switch: Located on the inside escutcheon for peephole privacy.

  • RES and power supply port (outside): Combined reset and 5 V emergency power input.

  • Programming port (inside): Service port for technicians.

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