My Smart Locks

Perform a factory reset to clear all PIN codes. Once the reset is complete, all PIN Codes will be deleted and the Master PIN Code will be reset to the default Master PIN of 12345678.

- Perform a factory reset to clear all PIN codes. Once the reset is complete, all PIN Codes will be deleted and the Master PIN Code will be reset to the default Master PIN of 12345678.

This procedure will delete all user codes associated with the lock. Restoring the lock will also activate the lock-handing process.

Press and hold the Reset button for at least 5 seconds.

Release the button after hearing the tone or voice prompt indicating that the lock is restoring to default settings.

1. Press and hold the Reset button for at least 5 seconds.
2. Release the button after hearing the tone or voice prompt indicating that the lock is restoring to default settings.

DDL210X-13H Troubleshooting - Master PIN cannot be changed | Forgot Master PIN

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DDL210X-13H Troubleshooting - Master PIN cannot be changed | Forgot Master PIN

Factory Reset Instructions