Lock Specific Articles
Find more information about the locks
361 articles
- Alpha VP-5HWS Package Composition
- Alpha VP-5HWS Troubleshooting: Rapid Battery Drain
- Alpha VP-5HWS Troubleshooting Bloated Battery
- Alpha VP-5HWS Unlocking Methods
- Alpha VP-5HWS Interior Lockout (Inside Deadlock)
- Alpha VP-5HWS Other Features (Outside Forced Lock | Mute Button | Doorbell | Video Intercom | Indoor Display)
- Alpha VP-5HWS Troubleshooting: Indoor Screen Stuck on Philips Blue Logo
- Alpha VP-5HWS Troubleshooting: Locked-Out / No Power / No Response
- Alpha VP-5HWS - Installation Requirements & Guide
- Alpha VP-5HWS - User Manual & Catalog
- Alpha VP-5HWS Programming & Factory Reset
- Alpha VP-5HWS How to connect to the EasyKey PLUS App
- Alpha VP-5HWS Troubleshooting: No power
- Alpha VP-5HWS Troubleshooting: Registered fingerprint doesn’t work
- Alpha VP-5HWS Troubleshooting Fingerprint/ PIN code/ Key tag enrollment failure
- Alpha VP-5HWS Troubleshooting: PIN code rejection
- Alpha VP-5HWS Troubleshooting: Keytag Rejection
- Alpha VP-5HWS Troubleshooting: Deadbolt Lock Failure with “Door Is Not Locked” Voice Notification
- Alpha VP-5HWS Troubleshooting: Keypad Blinking Rapidly / No Display
- Alpha VP-5HWS Troubleshooting: No Sound / Voice Prompt Not Working
- Alpha VP-5HWS Troubleshooting: USB port no power
- Alpha-VP-5HWS Troubleshooting: Mechanical Key Cannot Unlock the Door (Other Authentication Methods Working)
- Alpha VP-5HWS Troubleshooting: Stuck on QR Code Scanning / Correct Model Not Showing in App Setup
- Alpha VP-5HWS Battery Details
- Alpha VP-5HWS Troubleshooting: Multiple Colored Lines on Indoor Screen
- Alpha VP-5HWS Troubleshooting: Rotary Knob Stuck or Not Turning at all
- Alpha VP-5HWS How to Disable the Inside Screen
- DDA270X-2TXS3 Product Parts
- DDA270X-2TXS3 Installation Guide - Battery Powered
- DDA270X-2TXS3 Installation Guide - Existing Wires Powered
- Wi-Fi Chime Parts and Operation
- DDA270X-2TXS3 Package Composition
- How to Connect the Video Doorbell to the Internet- Wireless Connection
- How to Connect the Video Doorbell to the Internet- Ethernet Connection
- DDA270X-2TXS3 User Manual and Catalog
- DDA270X-2TXS3 How to Recharge the Battery
- DDL210X-13X Package Composition
- DDL210X-13H Product Parts
- DDL210X-13H User Manual & Catalog
- DDL210X-13H Installation Requirements and Template
- DDL210X-13H- Installation Video
- DDL210X-13H Programming & Factory Reset
- DDL210X-13H System Settings (Language Settings | Timed Auto locking | Away Mode)
- DDL210X-13H Troubleshooting - Latch does not operate correctly
- DDL210X-13H Troubleshooting - Not unlocking manually
- DDL210X-13H Troubleshooting - Lock setup failed
- DDL210X-13H Troubleshooting - Keypad not responding
- DDL210X-13H Troubleshooting - Master PIN cannot be changed | Forgot Master PIN
- DDL210X-13H Troubleshooting - Auto Lock is not working
- DDL210X-13H Troubleshooting - Fingerprint access issue
- DDL210X-13H Installation Guide
- DDL210X-13H Locking and Unlocking Methods (Inside and Outside)
- DDL210X-13H Battery Life and Emergency Power
- DDL210X-13H How to Set Up and Pair the Lock via App | Generate OTP
- DDL210-1H Package Composition
- DDL210S-1H Product Parts
- DDL210S-1H Installation Requirements and Template
- DDL210-1H Installation Guide
- DDL210S-1H User Manual and Catalog
- DDL210S-1H Programming and Factory Reset
- DDL210S-1H System Settings: Language | Timed Auto-Lock | Away Mode
- DDL210S-1H Troubleshooting - Latch does not operate
- DDL210S-1H Troubleshooting - Not unlocking manually
- DDL210S-1H Troubleshooting - Lock setup failed
- DDL210S-1H Troubleshooting - Keypad not responding
- DDL210S-1H Troubleshooting - Master PIN Code cannot be changed | Forgot Master PIN
- DDL210S-1H Troubleshooting - Auto Lock is not working
- DDL210S-1H Troubleshooting - Fingerprint access issue
- DDL210S-1H Locking and Unlocking Methods (Outside / Inside)
- DDL210S-1H Battery Life / Type
- DDL210S-1H How to Set Up and Pair the Lock via App | Generate OTP
- DDL250X-14HWC Package Composition
- DDL250X-14HWC How to Install the Door Position Sensor
- DDL250X-14HWC Locking Methods (Inside and Outside)
- DDL250X-14HWC How to Add the Lock to the App
- DDL250X-14HWC How to Add the Chime
- DDL250X-14HWC Product Parts
- DDL250X-14HWC Installation Requirements and Guide
- DDL250X-14HWC How to Perform a Factory Reset
- DDL250X-14HW How to Add a Palm ID (App)
- DDL250X-14HWC Unlocking Methods (Inside and Outside)
- DDL250X-14HWC Troubleshooting Guide
- DDL250X-14HWC Battery Details
- DDL250X-14HWC Manual & Catalog
- DDL303-VP-5HWS Package Composition
- DDL303-VP-5HWS Connecting the Lock to the Tuya App
- DDL303-VP-5HWS Changing the Latch Bolt Direction
- DDL303-VP-5HWS Installation Requirements & Guide
- DDL303-VP-5HWS User Manual & Catalog
- DDL303-VP-5HWS Programming & Factory Reset
- DDL303-VP-5HWS System Settings
- DDL303-VP-5HWS Unlocking Methods
- DDL303-VP-5HWS Locking Methods
- DDL303-VP-5HWS Other Features (One-Click Mute | Doorbell | Indoor Display)
- DDL303-VP-5HWS Anti-Dismantling Alert
- DDL303-VP-5HWS Battery & Emergency Power Guide
- DDL303-VP-5HWS Product Parts
- DDL303-VP-5HWS Indicators
- DDL303-VP-5HWS Troubleshooting: Locked-Out/No Power/No Response
- DDL502-13HBS Package Composition
- DDL502-13HBS Installation Requirements and Guide
- DDL502-13HBS User Manual and Catalog
- DDL502-13HBS Programming and Factory Reset
- DDL502-13HBS System Settings (Language Settings | Voice Settings | Dual-Verification Mode | System Locking Settings [Auto / Manual Mode])
- DDL502-13HBS Network configuration
- DDL502-13HBS How to Add the Lock to the App
- DDL502-13HBS Unlocking Methods (Outside and Inside)
- DDL502-13HBS Other Features (Mute Mode | Lock-Out Mode (Armed Mode) | Indoor Lock-Out / Privacy Mode)
- DDL502-13HBS External Power Source & Battery Instructions
- DDL502-13HBS Status and System-locking Indicator
- DDL502-13HBS App Functions
- DDL505-5HBS Package Composition
- DDL505-5HBS How to Add the Lock to the App
- DDL505-5HBS Other Features (Armed Mode | Mute Mode)
- DDL505-5HBS System Lockout
- DDL505-5HBS Installation Requirement, Guide, and Template
- DDL505-5HBS Product Parts
- DDL505-5HBS Programming and Factory Reset
- DDL505-5HBS Unlocking Mode and Methods
- DDL505-5HBS External Power Source & Battery Instructions
- DDL505-5HBS User Manual and Catalog
- DDL505-5HBS Troubleshooting: Auto-Lock Not Working
- DDL603E-5HWS Package Composition
- DDL603E-5HWS How to Add the Door Lock to the Home Access App
- DDL603E-5HWS Troubleshooting: Unlocks From Outside Without Authentication / Cannot Unlock From Inside
- DDL603E-5HWS How to Uninstall/Reinstall the WIFI Module
- DDL603E-5HWS Passage Mode
- DDL603E-5HWS User Manual & Catalog
- DDL603E-5HWS Installation Requirements and Guide
- DDL603E-5HWS Programming & Factory Reset
- DDL603E-5HWS System Settings & Query (Shortcuts)
- DDL603E-5HWS Adjusting the Outside Handle Orientation
- DDL603E-5HWS Adjusting the Inside Handle Orientation
- DDL603E-5HWS How to Adjust the Latch Bolt Orientation
- DDL603E-5HWS Unlocking Methods
- DDL603E-5HWS Locking Methods
- DDL603E-5HWS Other Functions (Safe Handle Function & One-Key Mute Mode)
- DDL603E-5HWS Troubleshooting: No power/ Battery draining fast
- DDL603E-5HWS Troubleshooting: Registered fingerprint not working
- DDL603E-5HWS Troubleshooting: Fingerprint/ PIN code/ Key tag enrollment failure
- DDL603E-5HWS Troubleshooting: PIN code rejection
- DDL603E-5HWS Troubleshooting: Deadbolt Lock Failure with ‘Door is Not Locked’ Voice Notification
- DDL603E-5HWS Troubleshooting: Keypad blinking rapidly
- DDL603E-5HWS Troubleshooting: Mechanical Key Cannot Unlock the Door (Other Authentication Methods Working)
- DDL603E-5HWS Troubleshooting: No sound
- DDL603E-5HWS Troubleshooting: Keypad does not light up
- DDL603E-5HWS Troubleshooting: USB port no power
- DDL603E-5HWS Troubleshooting: Door Difficult to Open/ Excessive Force Needed
- DDL603E-5HWS Troubleshooting: Key tag rejection
- DDL603E-5HWS Emergency Charging and Battery Replacement
- DDL603E-5HWS Troubleshooting: Locked-Out / No Power / No Response
- DDL603E-5HWS Product Parts
- Untitled public article
- Untitled public article
- DDL608-5HWS Programming and Factory Reset
- DDL608-5HWS Package Composition
- DDL608-5HWS - Mortise Differences (Normal Door & Sliding Door)
- DDL608-5HWS Product Dimensions | Installation Requirements & Guide
- DDL608-5HWS How to Adjust the Handle Orientation
- DDL608-5HWS How to Adjust the Latch Orientation
- DDL608-5HWS Product Parts
- DDL608-5HWS System Settings (Voice Guide, System Mode [General/Dual-Verification], Language Settings & Network Settings)
- DDL608‑5HWS Locking & Unlocking Methods
- DDL608-5HWS Mute Function
- DDL608-5HWS Passage Mode
- DDL608-5HWS Verification Code & Local Data Query
- DDL608-5HWS Status Indicator
- DDL608-5HWS System-Locking Indicator
- DDL608-5HWS Alert Types
- DDL608-5HWS External Power Supply & Battery Information
- DDL608-5HWS User Manual & Catalog
- DDL608-5HWS Troubleshooting: Deadbolt Does Not Move When Lifting or Pressing the Outside Handle
- DDL608-5HWS How to Connect to the Tuya App
- DDL608-5HWS Troubleshooting: Locked-Out / No Power / No Response
- DDL610-5HBS Package Composition
- DDL610-5HBS How to Adjust the Latch Direction
- DDL610-5HBS How to Add or Program User PINs, Fingerprints, and Key Tags via the App
- DDL610-5HBS How to Adjust the Handle Orientation
- DDL610-5HBS How to Activate the Lock
- DDL610-5HBS Installation Requirements and Template
- DDL610-5HBS Locking Methods
- DDL610-5HBS Installation Guide
- DDL610-5HBS Product Parts
- DDL610-5HBS Gateway Setup and Door Lock Setup on the App
- DDL610-5HBS Unlocking Methods
- DDL610-5HBS Programming & Factory Reset
- DDL610-5HBS Other Features (Peephole Break-In Prevention | Mute Mode | Doorbell)
- DDL610-5HBS Indicators and Alerts
- DDL610-5HBS External Power Source & Battery Instructions
- DDL610-5HBS User Manual and Catalog
- DDL615-5HBS How to Adjust Handle Orientation
- DDL615-5HBS Installation Process
- DDL615-5HBS Other Features (Doorbell)
- DDL615-5HBS How to Add the Lock to the App
- DDL615-5HBS Package Composition
- DDL615-5HBS How to Activate the Lock
- DDL615-5HBS Locking Methods
- DDL615-5HBS How to Add Users on the App (Fingerprint, PIN, Key tag)
- DDL615-5HBS Installation Requirements & Guide
- DDL615-5HBS User Manual and Catalog
- DDL615-5HBS Troubleshooting: Keypad blinking rapidly
- DDL615-5HBS Product Parts
- DDL615-5HBS Unlocking Mode and Methods
- DDL615-5HBS Factory Reset
- DDL615-5HBS Indicators and Alerts
- DDL615-5HBS External Power Source & Battery Instructions
- DDL702-1HW - Package Composition
- DDL702-1HW - Installation Requirements & Guide
- DDL702-1HWS User Manual and Catalog
- DDL702-1HWS Programming & Factory Reset
- DDL702-1HWS - System Settings (Language, Volume, Verification Mode, Locking Mode, Extended functions & Shortcut keys)
- DDL702-1HWS Locking and Unlocking Methods - Inside & Outside
- DDL702-1HWS Other Features ( Outside forced lock | Inside Deadlock / Privacy Mode | Doorbell | Mute mode | Two-way video intercom)
- DDL702-1HWS Battery Management and Emergency Power Instructions
- DDL702-1HWS How to Connect to the EasyKey App
- DDL702-1HWS EasyKey App Features
- DDL702-1HWS Troubleshooting No Power
- DDL702-1HWS Troubleshooting Rapid Battery Draining
- DDL702-1HWS Troubleshooting: Registered Fingerprint Doesn’t Work
- DDL702-1HWS Troubleshooting: PIN code rejection
- DDL702-1HWS Troubleshooting: Handle can't be moved to its original position
- DDL702-1HWS Troubleshooting: Deadbolt Lock Failure with “Door Is Not Locked” Voice Notification
- DDL702-1HWS Troubleshooting: Keypad Blinking Rapidly / No Display
- DDL702-1HWS | Alpha-VP-5HWS Troubleshooting: Mechanical Key Cannot Unlock the Door (Other Authentication Methods Working)
- DDL702-1HWS Troubleshooting: No Sound / Voice Prompt Not Working
- DDL702-1HWS Troubleshooting: USB port no power
- DDL702-1HWS Troubleshooting: Auto Locking Mode is Not Working
- DDL702-1HWS Disengaging the Top Latch (Manual Locking / Passage Mode)
- DDL702-1HWS Troubleshooting: Locked-Out / No Power / No Response
- DDL702-1HWS Troubleshooting Bloated Battery
- DDL702-1HWS Troubleshooting: Fingerprint/ PIN code enrollment failure
- DDL702-1HWS Troubleshooting: Door can not be unlocked with the mechanical key
- DDL702-8HWS User Manual & Catalog
- DDL702-8HWS - Installation Guide & Requirements
- DDL702-8HW - Package Composition
- DDL702-8HWS Programming & Factory Reset
- DDL702-8HW System settings (Language, Volume, Dual Verification, Locking Mode, Security Code Query, Local Query)
- DDL702-8HWS Unlocking Methods (Outside and Inside)
- DDL702-8HWS How to Lock from the inside/outside
- DDL702-8HWS How to Connect to the EasyKey App
- DDL702-8HWS Easy Key App Features
- DDL702-8HWS Troubleshooting: No power/ Battery draining fast
- DDL702-8HWS Troubleshooting: Registered Fingerprint Doesn’t Work
- DDL702-8HWS Shortcut Keys
- DDL702-8 Disengaging the Top Latch (Manual Locking / Passage Mode)
- DDL702-8HWS Other Features (Privacy/Inside Dead Lock Mode | Outside Forced Lock /Defence Mode | Mute Mode)
- DDL702-8HWS Indicators: Meaning and Usage
- DDL702-8HWS Troubleshooting: Rotary Knob Only Turns in One Direction
- DDL702-8 Battery Information and Replacement
- DDL702-8HWS Troubleshooting: Locked-Out / No Power / No Response
- DDL702-8HWS Facial Recognition and Ultrasonic Sensor Troubleshooting
- DDL702-8HWS Troubleshooting: Auto Locking Mode is Not Working
- DDL702-8HWSTroubleshooting: Fingerprint/ PIN code/ Key tag enrollment failure
- DDL702-8HWS Troubleshooting: PIN code rejection
- DDL702-8HWS Troubleshooting: Handle can't be moved to its original position
- DDL702-8HWS Troubleshooting: Handle can't be pulled or pushed to open the door
- DDL702-8HWS Troubleshooting: Deadbolt Lock Failure with ‘Door is Not Locked’ Voice Notification
- DDL702-8HWS Troubleshooting: Keypad blinking rapidly
- DDL702-8HWS Troubleshooting: Mechanical Key Cannot Unlock the Door (Other Authentication Methods Working)
- DDL702-8HWS Troubleshooting: No sound / Mute
- DDL702-8HWS Troubleshooting: USB port no power
- DDL709-FVP - Package Composition
- DDL709-FVP-7HWS Installation Requirements & Guide
- DDL709-FVP-7HWS User Manual | Catalog
- DDL709-FVP-7HWS Programming & Factory Reset
- DDL709-FVP-7HWS - Additional Settings
- DDL709-FVP-7HWS Unlocking Methods – Inside & Outside
- DDL709-FVP-7HWS Other Features (Outside Forced Lock | Mute Button | Doorbell | Video Intercom | Indoor Display)
- DDL709-FVP-7HWS Inside deadlock
- DDL709-FVP-7HWS Alert Types (Outside Forced Lock Alert | Low Battery Alert | Anti-Dismantling Alert | Deadbolt Abnormality Alert | Motion Detection [Loitering] Alert)
- DDL709-FVP-7HWS Battery Details
- DDL709-FVP-7HWS How to Connect to EasyKey PLUS App
- DDL709-FVP-7HWS How to Disable the Indoor Screen
- DDL709-FVP-7HWS How To Disable
- DDL709-FVP-7HWS How to Disable Face ID
- DDL709-FVP-7HWS Rotary Knob Operation – Unlocking from Inside
- DDL709-FVP-7HWS Troubleshooting: Rotary Knob Stuck or Not Turning
- DDL709-FVP-7HWS Privacy/Inside Deadlock Mode
- DDL709-FVP-7HWS Troubleshooting: Registered Fingerprint Doesn’t Work
- DDL709-FVP-7HWS Troubleshooting: Key tag Rejection
- DDL709-FVP-7HWS Troubleshooting: Deadbolt Lock Failure with “Door Is Not Locked” Voice Notification
- DDL709-FVP-7HWS Troubleshooting: Keypad Blinking Rapidly / No Display
- DDL709-FVP-7HWS Troubleshooting: Mechanical Key Cannot Unlock the Door (Other Authentication Methods Working)
- DDL709-FVP-7HWS Troubleshooting: No Sound / Voice Prompt Not Working
- DDL709-FVP-7HWS Troubleshooting: Stuck on QR Code Scanning / Correct Model Not Showing in App Setup
- DDL709-FVP-7HWS Troubleshooting: Indoor Screen Stuck on Philips Blue Logo
- DDL709-FVP-7HWS Troubleshooting: Multiple Colored Lines on Indoor Screen
- DDL709-FVP-7HWS: How to Identify TDK and AMS Versions
- DDL709-FVP-7HWS Troubleshooting: Locked-Out / No Power / No Response
- DDL720-MVP-17HWS Package Composition
- DDL720-MVP-17HWS Installation Requirements & Guide
- DDL720-MVP-17HWS How to Adjust Latch Direction
- DDL720-MVP-17HWS Unlocking Methods (Inside & Outside)
- DDL720-MVP-17HWS Locking Methods
- DDL720-MVP-17HWS User Manual & Catalog
- DDL720-MVP-17HWS Product Parts
- DDL720-MVP-17HWS Programming & Factory Reset
- DDL720-MVP-17HWS Mute Mode
- DDL720-MVP-17HWS System Settings (Language Settings | Volume Settings | Eco Settings | Dual Verification | Auto Mode [lock])
- DDL720-MVP-17HWS Network Settings (Join a network)
- DDL720-MVP-17HWS Assembly Settings (Door-Swing Settings | Torque Settings | Latch Bolt Rebound Duration)
- DDL720-MVP-17HWS Other Features (Locked Out/Privacy Mode | Armed/Away Mode | Doorbell | Display | Video & Intercom)
- DDL720-MVP-17HWS Light Indicators and Alerts
- DDL720-MVP-17HWS Alert Types
- DDL720-MVP-17HWS Power Supply, Battery Replacement, and Maintenance Guide
- DDL720-MVP-17HWS How to Add the Lock to the App
- DDL720-MVP-17HWS Troubleshooting: Registered Fingerprint Doesn’t Work
- DDL720-MVP-17HWS Troubleshooting: Keytag Rejection
- DDL720-MVP-17HWS Troubleshooting: Keypad Blinking Rapidly / No Display
- DDL720-MVP-17HWS Troubleshooting: Mechanical Key Cannot Unlock the Door (Other Authentication Methods Working)
- DDL720-MVP-17HWS Troubleshooting: No Sound / Voice Prompt Not Working
- DDL720-MVP-17HWS Troubleshooting: Locked-Out / No Power / No Response
- DDL801-5HBS Other Features (Mute Mode | Doorbell)
- DDL801-5HBS Indicators & Alerts
- DDL801-5HBS Package Composition
- DDL801-5HBS How to Adjust the Latch
- DDL801-5HBS Installation Process
- DDL801-5HBS Product Parts
- DDL801-5HBS How to Add the Lock to the App
- DDL801-5HBS Unlocking Mode and Methods
- DDL801-5HBS How to Lock (Privacy Mode)
- DDL801-5HBS External Power Source & Battery Instructions
- DDL801-5HBS Installation Requirements and Template
- DDL801-5HBS User Manual and Brochure
- DDL801-5HBS Programming and Factory Reset
- 7300 - Packaging List
- 7300-Installation Requirements & Guide
- 7300-Programming and Factory Reset
- 7300-Additional Settings
- 7300 - How to change the handle direction
- 7300 - How to change latch bolt direction
- 7300 - Unlocking Methods (Outside & Inside)
- 7300 - How to Lock from Outside/Inside, Switch Between Auto & Manual Locking
- 7300 How to Enable Safe Handle/Child Lock Function
- 7300 - How to Connect to the EasyKey App via Bluetooth
- 7300 - Bluetooth APP Features
- 7300 Troubleshooting: No power / Battery draining fast
- 7300 Troubleshooting: Registered fingerprint not working
- 7300 Troubleshooting: Fingerprint/ PIN code/ Key tag enrollment failure
- 7300 Troubleshooting: PIN code rejection
- 7300 Troubleshooting: Keytag rejection
- 7300 Troubleshooting: Handle can't be moved to its original position
- 7300 Troubleshooting: Handle can't be pulled or pushed to open the door
- 7300 Troubleshooting: Deadbolt Lock Failure with ‘Door is Not Locked’ Voice Notification
- 7300 Troubleshooting: Keypad blinking rapidly
- 7300 Troubleshooting: Mechanical Key Cannot Unlock the Door (Other Authentication Methods Working)
- 7300 Troubleshooting: Safehandle switch toggle can’t be moved
- 7300 Troubleshooting: No sound / Mute
- 7300 Troubleshooting: USB port no power
- 7300 Troubleshooting: Door Difficult to Open/ Excessive Force Needed
- 7300 - WIFI Module/Connection Enquiry
- 7300 - How to Change the Directional Screw Orientation
- 7300 - Privacy / Dead Lock Mode
- 7300 - Defence Mode (Outside Forced Lock)
- 7300 Mortise Photos
- 7300 - User Manuals / Catalog / Installation Template
- 7300 - Battery Life & Type
- 7300 - Shortcuts
- 7300 Troubleshooting: Locked-Out / No Power / No Response
- 7300 How to Toggle Between Auto and Manual Locking
- 7300 Troubleshooting: Keypad do not light up