My Smart Locks

DDL603E-5HWS Package Composition

DDL603E-5HWS How to Add the Door Lock to the Home Access App

Cause: The directional screws are installed in the wrong orientation.

DDL603E-5HWS Troubleshooting: Unlocks From Outside Without Authentication / Cannot Unlock From Inside

DDL603E-5HWS How to Uninstall/Reinstall the WIFI Module

DDL603E-5HWS Passage Mode

DDL603E-5HWS User Manual & Catalog

DDL603E-5HWS Installation Requirements and Guide

DDL603E-5HWS Programming & Factory Reset

DDL603E-5HWS System Settings & Query (Shortcuts)

DDL603E-5HWS Adjusting the Outside Handle Orientation

DDL603E-5HWS Adjusting the Inside Handle Orientation

DDL603E-5HWS How to Adjust the Latch Bolt Orientation

DDL603E-5HWS Unlocking Methods

DDL603E-5HWS Locking Methods

DDL603E-5HWS Other Functions (Safe Handle Function & One-Key Mute Mode)

DDL603E-5HWS Troubleshooting: No power/ Battery draining fast

DDL603E-5HWS Troubleshooting: Registered fingerprint not working

DDL603E-5HWS Troubleshooting: Fingerprint/ PIN code/ Key tag enrollment failure

DDL603E-5HWS Troubleshooting: PIN code rejection

DDL603E-5HWS Troubleshooting: Deadbolt Lock Failure with ‘Door is Not Locked’ Voice Notification

DDL603E-5HWS Troubleshooting: Keypad blinking rapidly

DDL603E-5HWS Troubleshooting: Mechanical Key Cannot Unlock the Door (Other Authentication Methods Working)

DDL603E-5HWS Troubleshooting: No sound

DDL603E-5HWS Troubleshooting: Keypad does not light up

DDL603E-5HWS Troubleshooting: USB port no power

Possible Cause: Incorrect strike position or door misalignment.

DDL603E-5HWS Troubleshooting: Door Difficult to Open/ Excessive Force Needed

DDL603E-5HWS Troubleshooting: Key tag rejection

DDL603E-5HWS Emergency Charging and Battery Replacement

DDL603E-5HWS Troubleshooting: Locked-Out / No Power / No Response

DDL603E-5HWS Product Parts

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DDL603E-5HWS

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