My Smart Locks

This packing list is for reference only. Please refer to the actual included items.

DDL720-MVP-17HWS Package Composition

DDL720-MVP-17HWS Installation Requirements & Guide

Adjust the lock mortise to match the door opening direction.

DDL720-MVP-17HWS How to Adjust Latch Direction

DDL720-MVP-17HWS Unlocking Methods (Inside & Outside)

DDL720-MVP-17HWS Locking Methods

DDL720-MVP-17HWS User Manual & Catalog

DDL720-MVP-17HWS Product Parts

DDL720-MVP-17HWS Programming & Factory Reset

Mute Mode silences voice prompts during door unlocking, making it ideal for quiet times to avoid disturbing others in the household.

DDL720-MVP-17HWS Mute Mode

DDL720-MVP-17HWS System Settings (Language Settings | Volume Settings | Eco Settings | Dual Verification | Auto Mode [lock])

DDL720-MVP-17HWS Network Settings (Join a network)

DDL720-MVP-17HWS Assembly Settings (Door-Swing Settings | Torque Settings | Latch Bolt Rebound Duration)

DDL720-MVP-17HWS Other Features (Locked Out/Privacy Mode | Armed/Away Mode | Doorbell | Display | Video & Intercom)

DDL720-MVP-17HWS Light Indicators and Alerts

DDL720-MVP-17HWS Alert Types

DDL720-MVP-17HWS Power Supply, Battery Replacement, and Maintenance Guide

DDL720-MVP-17HWS How to Add the Lock to the App

DDL720-MVP-17HWS Troubleshooting: Registered Fingerprint Doesn’t Work

DDL720-MVP-17HWS Troubleshooting: Keytag Rejection

DDL720-MVP-17HWS Troubleshooting: Keypad Blinking Rapidly / No Display

DDL720-MVP-17HWS Troubleshooting: Mechanical Key Cannot Unlock the Door (Other Authentication Methods Working)

DDL720-MVP-17HWS Troubleshooting: No Sound / Voice Prompt Not Working

Issue: The smart door lock is unresponsive. No lights, sounds, or reaction when using PIN, card, fingerprint, or app.

DDL720-MVP-17HWS Troubleshooting: Locked-Out / No Power / No Response

DDL720-MVP-17HWS

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