My Smart Locks

Alpha VP-5HWS Package Composition

Alpha VP-5HWS Troubleshooting: Rapid Battery Drain

Alpha VP-5HWS Troubleshooting Bloated Battery

Alpha VP-5HWS Unlocking Methods

Alpha VP-5HWS Interior Lockout (Inside Deadlock)

Alpha VP-5HWS Other Features (Outside Forced Lock | Mute Button | Doorbell | Video Intercom | Indoor Display)

Likely Cause: Improper connection or damage to the indoor screen cable.

Alpha VP-5HWS Troubleshooting: Indoor Screen Stuck on Philips Blue Logo

Issue: The smart door lock is unresponsive. No lights, sounds, or reaction when using PIN, card, fingerprint, or app.

Alpha VP-5HWS Troubleshooting: Locked-Out / No Power / No Response

Alpha VP-5HWS - Installation Requirements & Guide

Alpha VP-5HWS - User Manual & Catalog

Alpha VP-5HWS Programming & Factory Reset

Alpha VP-5HWS How to connect to the EasyKey PLUS App

Alpha VP-5HWS Troubleshooting: No power

Alpha VP-5HWS Troubleshooting: Registered fingerprint doesn’t work

Alpha VP-5HWS Troubleshooting Fingerprint/ PIN code/ Key tag enrollment failure

Alpha VP-5HWS Troubleshooting: PIN code rejection

Alpha VP-5HWS Troubleshooting: Keytag Rejection

Alpha VP-5HWS Troubleshooting: Deadbolt Lock Failure with “Door Is Not Locked” Voice Notification

Alpha VP-5HWS Troubleshooting: Keypad Blinking Rapidly / No Display

Alpha VP-5HWS Troubleshooting: No Sound / Voice Prompt Not Working

Alpha VP-5HWS Troubleshooting: USB port no power

Alpha-VP-5HWS Troubleshooting: Mechanical Key Cannot Unlock the Door (Other Authentication Methods Working)

This issue usually occurs when an incorrect country or region is selected during the account creation process, causing the app to display the wrong product list or fail to recognise…

Alpha VP-5HWS Troubleshooting: Stuck on QR Code Scanning / Correct Model Not Showing in App Setup

Alpha VP-5HWS Battery Details

Likely Cause: Internal display failure of the indoor screen.

Alpha VP-5HWS Troubleshooting: Multiple Colored Lines on Indoor Screen

Alpha VP-5HWS Troubleshooting: Rotary Knob Stuck or Not Turning at all

Alpha VP-5HWS How to Disable the Inside Screen

Alpha VP-5HWS

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