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DDL505-5HBS Troubleshooting: Auto-Lock Not Working

The strike plate also functions as the auto-lock sensor. It contains a magnetic component and must be installed correctly for the auto-lock feature to operate.

Updated over 2 weeks ago

Solution:

  • Ensure the magnetic strike plate is installed properly and aligned with the lock.

  • Confirm the door closes fully and the lock aligns correctly with the strike plate.

  • Check that no obstruction prevents the latch bolt from fully extending into the strike plate.

⚠️Note: If the strike plate is misaligned or incorrectly installed, the lock will not detect the closed door position and auto-lock will not activate.

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