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Access methods explained: PINs, fingerprints, auto-lock and guest codes

How many PINs and fingerprints Philips locks hold, which models auto-lock, how guest and temporary codes work, and what happens when the battery runs low.

What a Philips smart lock from My Smart Locks can actually do day to day.

Ways to open the door

Philips door locks provide various access options, including keyless entry, PIN codes and smartphone access. Most models also take fingerprints, and several offer facial or palm recognition depending on the range.

How many people can it hold?

Most Philips locks store up to 20 PIN codes and 100 fingerprints. For most households that is far more than needed, and it is usually enough for a small office or a shared workspace as well.

Exact capacity varies by model. Search your model number in this Help Centre, or ask us in chat, if you need the precise figure before buying.

Guest and temporary access

You can generate temporary access codes that are set to expire. This is the feature most people use for cleaners, tradespeople and short-stay guests.

Through the app you can also grant access to family members and revoke it as necessary, and create or manage visitor codes remotely.

Does it lock itself behind me?

The majority of our Philips door locks have an auto-locking function.

There is one exception to be aware of: the Philips EasyKey 603E-5HWS does not have auto-locking. If self-locking matters to you, check this before choosing that model.

Notifications and history

Philips smart locks can send real-time notifications to your phone whenever the lock is locked or unlocked.

The activity and access history, showing access times and users, is available if your lock is compatible with a Wi-Fi connection. See Is my lock Wi-Fi or Bluetooth, and how do I check? if you are not sure which yours is.

What happens when the battery gets low?

Philips locks give you a low-battery warning before they run out, and have backup power options for temporary access so you are not locked out while you sort it.

Do not ignore the low-battery warning. Replace the batteries when you first hear or see it.

Security

Philips door locks use encryption and secure communication protocols to protect against unauthorised access and to protect your personal data. They are also built with tamper-resistant features and robust construction.

If your lock ever opens without anyone entering a valid PIN, fingerprint or app command, stop using it as your only security and contact us straight away on 1800 737 271. That is not normal behaviour and we will treat it as urgent.

Where these locks work

Philips digital door locks are designed for both residential and commercial settings, including shared office spaces and vacation rental properties, where temporary guest access is particularly useful.

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